Diamond Cardboard, LLC (“Diamond Cardboard,” “we,” “us”) runs this website to sell sports cards. This policy explains what information we collect when you browse, create an account or buy from us, how we use it, and the choices you have. We keep it short because we collect only what we need to sell you cards and get them to you.
◆Information we collect
When you place an order: your name, email address, shipping address, the cards you bought, and the order totals. Payment is handled by PayPal. We never see or store your card number. PayPal tells us that the payment went through, along with a transaction ID and the email address on your PayPal account.
When you create an account: your name, email address and a password. Your password is stored only in scrambled (hashed) form by our login provider; we can't read it.
When you contact us: whatever you choose to include in your message.
Automatically: like most websites, our hosting provider records basic technical information (such as your IP address and browser type) to keep the site running and secure.
◆Cookies and browser storage
- Your cart is saved in your own browser so it's still there if you close the page. It never leaves your device until you check out.
- Sign-in cookies keep you signed in to your account.
- PayPal sets its own cookies when you pay, under PayPal's privacy statement.
We don't use advertising cookies, and we don't track you across other websites.
◆How we use your information
- To process your order, ship it, and send you your order confirmation and tracking.
- To show your order history, invoices and tracking in your account.
- To answer your questions and handle returns or problems with an order.
- To prevent fraud and keep the site secure.
- To keep the business and tax records the law requires.
We don't send marketing emails unless you sign up for them, and every marketing email will include a way to unsubscribe.
◆Who we share it with
We don't sell or rent your personal information. We share it only with the companies that help us run the store, and only what each one needs:
- PayPal: payments, and shipping labels with your name and address.
- Supabase: our database and account sign-in.
- Netlify: website hosting.
- Resend and Zoho: sending and receiving email.
- USPS and other carriers: delivering your package.
We may also share information if the law requires it, or to protect our rights or prevent fraud. If you buy from us on eBay, eBay's own privacy notice covers that purchase, and we receive only the details eBay provides to sellers to fulfill your order.
◆How long we keep it
We keep order records for as long as we need them for tax and accounting, generally seven years. Account information stays until you ask us to delete your account. Messages you send us are kept as long as needed to help you.
◆Your choices and rights
- See or update your information: sign in to My Account or email us.
- Delete your account: email us and we'll delete it. We may keep order records the law requires us to keep.
- Get a copy of the personal information we hold about you: email us.
Depending on where you live, you may have additional rights under your state's privacy laws. Contact us and we'll honor them. We won't treat you differently for using them.
◆Security
The site uses encrypted (https) connections, payments run through PayPal, and access to order information is limited to people who need it to run the store. No system is perfectly secure, but we take reasonable steps to protect your information.
◆Children
This site isn't directed to children under 13, and we don't knowingly collect their information. You must be 18 or older, or have a parent or guardian's permission, to buy from us.
◆Changes to this policy
If we change this policy, we'll post the new version here with a new “last updated” date. For significant changes, we'll let account holders know by email.
◆Contact us
Diamond Cardboard, LLC · PO Box 380 · State College, PA 16804
info@DiamondCardboard.com · (724) 840-1449